Returns & Refunds Policy
At Smoke-King Tobacconist, we want you to be entirely satisfied with your purchase. If you are not happy with your order, you can return unused items in their original packaging within 14 days of receipt for a full refund or exchange.
Contact Support
Email our customer service team with your order number and reason for return to receive a Return Authorization code.
Secure Packaging
Carefully pack the items in their original, unopened packaging to ensure they are not damaged during transit.
Ship the Item
Send your package using a tracked postal service to the return address provided by our support team.
Receive Refund
Once we receive and inspect your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing